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I am locked out of my UQ student account. How do I regain access?

https://support.my.uq.edu.au/app/library/answers/detail/a_id/3301
You may be locked out of your UQ account or multifactor authentication (MFA) as a security precaution. The best way to regain access to your account is to contact us.

How do I access the Library's online resources? - FAQs - Library - The ...

https://support.my.uq.edu.au/app/answers/detail/a_id/1056/kw/open access
filter your results to show resources that are available online. If you are unable to view a resource: access may be limited to UQ staff and students: UQ alumni members – see Resources for UQ Alumni; community, hospital or other Library members – see Databases for Library walk-ins

my.UQ

https://portal.my.uq.edu.au
The new my.UQ, a better portal for students at the University of Queensland.

How do I get feedback on my exam? - University of Queensland

https://support.my.uq.edu.au/app/answers/detail/a_id/505
If you require feedback on your exam, contact your course coordinator by email to make arrangements. See the my.UQ website for information on querying a result.

How do I MFA before an online exam? - University of Queensland

https://support.my.uq.edu.au/app/library/answers/detail/a_id/3182
How do I MFA before an online exam? Home; Contact us; Frequently asked questions; There are four options to MFA before an online exam: Advise the exam supervisor that you need to log in with MFA using your mobile phone device, then turn off your device and place it on the floor. When authenticating with MFA, ensure you click 'Trust this browser ...

How do I unregister from a shared MFA lab token?

https://support.my.uq.edu.au/app/answers/detail/a_id/3180
We're here to help. Before you contact us, try browsing or searching for common questions.

What is Duo Instant Restore and how do I use it?

https://support.my.uq.edu.au/app/answers/detail/a_id/3159
For instructions about using Duo Instant Restore, visit the Duo website at the links below for the device you're using.

How do I submit my Higher Degree by Research thesis?

https://support.my.uq.edu.au/app/answers/detail/a_id/1795/~/how-do-i-submit-my-higher...
What do researchers and Higher Degree Research (HDR) students need to do to meet the UQ eSpace requirements? Can I request that the full text of my Higher Degree by Research (HDR) thesis be made available open access via UQ eSpace? I am interested in completing a thesis as part of my School of Economics postgraduate coursework masters degree.

How do I accept my offer? - The University of Queensland

https://support.my.uq.edu.au/app/answers/detail/a_id/1150
Th e student needs to accept their offer online under their own login. An agent is not permitted to accept on behalf of the student and this is why the agent portal blocks you from accepting. The student should log into their portal using the email address nominated in their application. Once the student has accepted online, you can assist them ...

How do I manage my wired internet connection? - Support - my.UQ - The ...

https://support.my.uq.edu.au/app/answers/detail/a_id/2586
This can occur if you do not have an active Internet session. You can activate an Internet session via the UQ Agent (Windows), UQ IMS Portal (macOS) or your my.UQ Dashboard. If you are transitioning from Wi-Fi to a wired connection by connecting to a dock, you may need to manually activate an Internet session.

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